Refund policy

1. Returns are reviewed case by case. Because our products are fulfilled by Supliful, customers should not send returns back unless we provide a return address.

2. If your item arrives damaged, incorrect, or has a fulfillment issue, please contact us with your order number and clear photos within 7 days of delivery.

3. If the claim is approved, we may offer a replacement or refund.

4. Due to the nature of our skincare and personal care products, we cannot accept returns for opened or used items.