Terms of service

Terms of Service

Welcome to AURRI. By visiting our website or purchasing from our store, you agree to the following terms and conditions.

Products and Information

AURRI offers skincare and personal care products through our online store. Product descriptions, images, ingredients, and other information are provided for general informational purposes. Individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Orders and Payments

By placing an order, you agree that all information provided at checkout is accurate and complete. We reserve the right to cancel or refuse any order if we suspect fraud, incorrect information, or any issue that prevents proper fulfillment.

Shipping and Fulfillment

Orders are processed and fulfilled by our fulfillment partner, Supliful. Processing and shipping times may vary depending on the product and delivery location. Once your order ships, tracking information will be sent by email.

Please make sure your shipping address is correct at checkout. We may not be able to make changes after an order has been submitted for fulfillment.

Returns and Refunds

Returns and refunds are reviewed case by case. Customers should not send items back unless we provide a return address.

If your item arrives damaged, incorrect, or has a fulfillment issue, please contact us with your order number and clear photos within 7 days of delivery. If the claim is approved, we may offer a replacement or refund.

Due to the nature of our skincare and personal care products, we cannot accept returns for opened or used items.

Customer Responsibility

Customers are responsible for reviewing product details, ingredients, and usage instructions before purchasing. If you have allergies, sensitive skin, or medical concerns, please consult a qualified professional before using any skincare or personal care product.

Limitation of Liability

AURRI is not responsible for misuse of products, allergic reactions, delayed shipping caused by carriers, incorrect shipping information provided by the customer, or issues outside our reasonable control.

Changes to Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: [hey@mukhtarllc.co]